Privacy Policy

Last updated: April 3, 2026.

This Privacy Policy describes how Bunny96 (“we”, “us”, “our”) collects, uses, discloses, and otherwise processes your personal information when you access or use our website bunny96‑australia.co and any related services (collectively the “Services”), including where you may place wagers, manage accounts, or interact with promotions in the online gaming and wagering space. By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

This policy applies to users located in Australia and, where relevant, to users whose personal data may be transferred and processed in other jurisdictions. It also explains your rights in relation to your personal data, including rights granted under Australian privacy laws as well as international frameworks such as the European Union’s General Data Protection Regulation (GDPR), where applicable.

1. What personal information we collect

In the context of an online gaming and wagering platform, we typically collect the following categories of personal information:

Account and registration details: Full name, date of birth, gender, and country of residence. Email address, mobile phone number, mailing address, and username/password. National identification number or other identity documents required for verification.
Payment and financial information: Bank account details, card numbers (e.g, credit or debit cards), payment provider‑specific identifiers, transaction history, and deposit/withdrawal records. Proof of payment or withdrawal confirmations and currency preferences.
Identity and verification data: Government‑issued ID scans (e.g, passport, driver’s licence, or national ID card), proof of address documents, selfies for biometric verification, and other supporting documents. Any information provided to verify your identity or ownership of payment methods.
Technical and device information: IP address, browser type and version, device model, operating system, screen resolution, and device identifiers. Cookies, local storage data, referrer URLs, and information about your use of the website or application.
Usage and interaction data: Pages viewed, games played, betting history, session duration, wagering patterns, and feature usage. Information about your interactions with customer support, promotions, surveys, and marketing communications.
Location and geolocation data: Approximate or precise location derived from your IP address, device‑level location settings, or SIM‑card information, where available and permitted.
Marketing and communications data: Whether you have opted in or out of marketing communications. Responses to surveys, feedback, and participation in promotional campaigns.
Information from third parties: Data from identity verification and KYC providers, payment processors, fraud‑detection services, and analytics platforms. Publicly available information or data from credit‑reference agencies, where lawful and relevant.

2. How we use your personal information

We use your personal information for the following purposes:

2.1. Service provision and account management

To create, manage, and maintain your user account.
To authenticate your identity when you log in and to enable access to your account dashboard, betting history, and transaction records.
To resolve account‑related issues, including forgotten passwords, locked accounts, or changes to your contact details.

2.2. Compliance with legal and regulatory obligations

To comply with Australian money‑laundering, counter‑terrorism‑financing, and gambling‑related laws and regulations, including KYC (know‑your‑customer) and customer‑due‑diligence requirements.
To verify your age and ensure that you meet the legal minimum age for gambling in your jurisdiction.
To comply with anti‑fraud, anti‑money‑laundering, and responsible‑gambling obligations, including reporting suspicious activity to relevant authorities.

2.3. Fraud and security protection

To detect, prevent, and investigate fraudulent or abusive activity, including bonus abuse, account takeovers, and suspicious betting patterns.
To implement security measures such as device fingerprinting, two‑factor authentication, and session monitoring.
To enforce our terms of service and applicable policies, including player‑protection and fair‑play rules.

2.4. Financial and transaction processing

To process deposits, withdrawals, and other financial transactions.
To reconcile payment‑provider records, resolve disputes, and handle refunds or chargebacks.
To maintain accurate financial records and prepare internal or regulatory reports.

2.5. Customer support and communications

To respond to your inquiries, complaints, and support requests.
To provide you with information about your account status, transactions, or any changes to our Services.
To send you service‑related notifications, such as security alerts, maintenance notices, or changes to our terms and conditions.

2.6. Marketing and personalized experiences

To send you promotional offers, newsletters, and marketing messages, where you have consented or where we have a legitimate interest, subject to local laws.
To tailor content, bonuses, and promotions based on your preferences, behavior, and past interactions.
To conduct market research, customer‑satisfaction surveys, and A/B testing of new features.

2.7. Analytics and service improvement

To analyze website and app usage, including traffic patterns, feature popularity, and conversion rates.
To improve the performance, design, and functionality of our Services.
To develop new products, services, and features that may be of interest to our users.

2.8. Legal and enforcement purposes

To assert, defend, or exercise legal claims, including disputes with third parties.
To comply with court orders, subpoenas, regulatory requests, or other lawful demands.
To protect our rights, property, or the safety of our users, employees, or the public.

3. Legal bases for processing (GDPR and similar regimes)

For users to whom the GDPR or similar data‑protection frameworks apply, our processing of personal data is based on one or more of the following lawful grounds:

Consent: Where you have freely given clear, informed, and unambiguous consent (for example, for direct marketing or certain cookies). You may withdraw consent at any time.
Contractual necessity: Where processing is necessary to perform our contractual obligations to you, such as providing the Services, managing your account, or processing payments.
Legal obligation: Where processing is required to comply with applicable laws, regulations, or regulatory‑oversight requirements, including anti‑money‑laundering, KYC, and gambling‑related rules.
Legitimate interests: Where we have a legitimate interest in processing your data (for example, fraud prevention, security, analytics, and service improvement), provided that your rights and interests are not overridden.
Vital interests: Very limited use, where processing is necessary to protect your life or the life of another person.

Where applicable, we ensure that any processing pursuant to these bases is proportionate, limited to what is necessary, and subject to appropriate safeguards.

4. How we share your information

We may share your personal information with the following categories of recipients:

Service providers and partners: Identity verification and KYC providers, payment processors, fraud‑detection services, and cloud‑hosting platforms. Customer‑support and helpdesk providers, analytics vendors, and marketing‑technology platforms.
Regulators and authorities: Gambling‑regulatory bodies, financial‑intelligence units, tax authorities, and other competent authorities, where required by law.
Legal and enforcement bodies: Courts, law‑enforcement agencies, and other public authorities when responding to lawful requests, investigations, or legal proceedings.
Business‑related transfers: In the event of a merger, acquisition, asset sale, or reorganization, where your information may be transferred as part of the transaction, subject to the acquirer’s compliance with applicable privacy laws.

We do not sell your personal information to third‑party advertisers or brokers in a way that would be considered a commercial “sale” under applicable privacy laws. Any sharing with third parties is governed by contractual data‑protection obligations and, where required, by formal data‑processing agreements.

5. International data transfers

Some of your personal information may be transferred to, stored in, or processed in countries outside Australia, including jurisdictions where data‑protection standards may differ from those in your home country. Where this occurs:

We implement appropriate safeguards such as contractual clauses (for example, standard contractual clauses adopted by the European Commission), or other mechanisms recognized under applicable laws.
We ensure that any third party receiving your data is bound to provide a level of protection consistent with the requirements of applicable privacy frameworks.

You may contact us using the details in Section 10 to request further information about the safeguards we apply for specific international transfers.

6. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to:

Comply with legal, accounting, and reporting requirements.
Support investigations, audits, or regulatory‑oversight activities.
Resolve disputes or enforce our contractual and legal rights.

Typical retention periods may include:

Active account data: retained while your account is open and for a defined period after closure (for example, up to several years, depending on regulatory‑reporting obligations).
Transaction and financial records: retained for the period required by anti‑money‑laundering or tax laws.
Fraud and security logs: retained for a period sufficient to support ongoing monitoring and retrospective investigations.

After the relevant retention period, your data is securely deleted or anonymized where feasible. Anonymized data may be retained for statistical or research purposes, provided it no longer identifies you.

7. Your data‑protection rights

Depending on your jurisdiction and applicable laws, you may have the following rights in relation to your personal data:

Right to access: Request confirmation that we are processing your data and obtain a copy of the information we hold about you.
Right to rectification: Request correction of inaccurate or incomplete personal data.
Right to erasure (“right to be forgotten”): Request deletion of your data, subject to legal and regulatory exceptions.
Right to restriction of processing: Request that we limit how we process your data, for example while a dispute is being resolved.
Right to data portability: Receive your data in a structured, commonly used, and machine‑readable format and request its transfer to another controller, where applicable.
Right to object: Object to processing based on legitimate interests or direct marketing, including automated decision‑making.
Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the contact details in Section 10. We may ask you to verify your identity and, where permitted by law, may charge a reasonable fee or refuse requests that are manifestly unfounded or excessive.

8. Cookies and similar technologies

We use cookies, web beacons, pixels, and other tracking technologies to:

Enable essential site functions, such as logging in and maintaining sessions.
Collect analytics data about how you use our Services.
Deliver targeted advertising and personalized content.

You can manage your cookie preferences through your browser settings or our cookie‑consent mechanism, where available. Disabling certain cookies may limit the functionality of our Services or affect the personalization of your experience.

9. Children’s privacy

Our Services are intended for users who are of legal gambling age in their jurisdiction. We do not knowingly collect personal information from individuals below the legal betting age. If we become aware that we have unintentionally collected such information, we will take appropriate steps to delete it as soon as reasonably practicable.

10. How to contact us and lodge complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you may contact us at:

Email: support@bunny96‑australia.co.

Subject line: “Privacy Query”

Where permitted by law, you may also lodge a complaint with the relevant data‑protection or gambling‑regulatory authority, such as the Australian Information Commissioner or the European Data Protection Authority, if your concern is not resolved directly with us.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of our Services. When we make material changes, we will notify you through prominent notices on our website or via email, as appropriate.

Continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically for the latest information about our privacy practices.

12. Data‑protection and responsible‑gambling commitments

We are committed to the protection of your personal data and to the promotion of responsible gambling. Where required, we implement measures such as:

Age‑verification checks and robust KYC procedures.
Limits on deposits, losses, and wagering activities.
Self‑exclusion tools and cooling‑off periods.
Clear and transparent information about the risks of gambling and available support resources.

If you believe that your gambling is becoming problematic, we encourage you to seek help from appropriate health or gambling‑support organizations.

This Privacy Policy is intended to provide a clear framework for how your personal information is handled in connection with Bunny96’s online gaming and wagering Services. If you have further questions or need clarification on any section, please use the contact details provided above.

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